Klarna Merchant

Klarna has been available at Snrkickz on the website since August! We hope to deliver your sneakers as easily, reliably, and quickly as possible through this method. We have a 14-day return policy so you can make a confident choice!

Return and Exchange Policy of Snrkickz

At SNrkickz, we understand that you may sometimes change your mind. That is why we offer you the option to return or exchange your sneakers within 14 days of receipt. Simply contact us via the contact form to start your return request.

How does it work?

As soon as we receive your return shipment, we will ensure it is processed within 7 working days. Please note: SNrkickz is not responsible for loss or damage during the shipping process, and the costs for returns and exchanges are at your own expense.

Returns within 14 days of receipt are possible for orders from:

- The Netherlands
- Belgium
- Germany
- Other European countries

Shipping costs for returns

- The Netherlands: €7.49
- Belgium: €8.95

Important return conditions

For a successful return, the sneakers must meet the following conditions:

- The sneakers are in unworn condition, without visible signs of use such as creases or dirt.
- The original shoe box is in good condition, as it arrived to you.
- All original tags and accessories (such as extra laces and labels) must still be attached to the product.
- Always pack the sneakers in an additional outer box and keep your shipping receipt safe. SNrkickz is not liable for lost return shipments.

Cancellation Policy

Do you want to cancel your order? This is possible under the following conditions:

- Within 24 hours after ordering: No extra costs.
- After 24 hours: Shipping and payment costs may be charged. Because we operate internationally, we incur costs to get your package to you quickly. In addition, ordering with Klarna incurs costs that we do not recover. These costs are passed on and depend on the order amount.

For packages refused upon delivery, we charge €15 for shipping and payment costs.

Return Address

We ask you to contact us as soon as you want to mention a return, with your name and order number. This way we know exactly which order it concerns and it will be processed within 7 days after receipt. For a full list of terms and conditions, you can visit our website.

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Company name: Snrkickz 

Chamber of Commerce number: 83173064

Customer Support: Support@snrkickz.com