Klarna Merchant

Klarna is available at Snrkickz on the website from August! We hope to deliver your sneakers as easily, reliably and quickly as possible. We have a 14-day return policy, so you can make a safe choice!

Snrkickz Returns & Exchanges Policy

At SNrkickz we understand that sometimes you can change your mind. That's why we offer you the possibility to return or exchange your sneakers within 14 days of receipt. Simply contact us via the contact form to start your return request.

How does it work?

Once we receive your return, we will ensure that it is processed within 7 business days. Please note that SNrkickz is not responsible for any loss or damage during the shipping process, and the costs of returning and exchanging are at your own expense.

Returns within 14 days of receipt are possible for orders from:

- The Netherlands
- Belgium
- Germany
- Other European countries

Shipping costs for returns

- Netherlands: €7.49
- Belgium: €8.95

Important return conditions

For a successful return, the sneakers must meet the following conditions:

- The sneakers are in unworn condition, without visible signs of use such as creases or dirt.
- The original shoe box is in good condition as it arrived to you.
- All original tags and accessories (such as extra laces and labels) must still be attached to the product.
- Always pack the sneakers in an extra outer box and keep your proof of shipment. SNrkickz is not liable for lost returns.

Cancellation Policy

Do you want to cancel your order? This is possible under the following conditions:

- Within 24 hours of ordering: No extra costs.
- After 24 hours: Shipping and payment costs may be charged. Because we work internationally, we incur costs to get your package to you quickly. In addition, ordering with Klarna involves costs that we do not get back. These costs are passed on and depend on the order amount.

For refused packages upon delivery we charge €15 for shipping and payment costs.

Return address

We ask you to contact us as soon as you want to report a return, with your name and order number. This way we know exactly which order it is and it will be processed within 7 days after receipt. For a full list of conditions you can visit our website.

-------------------------------------------

Company Name: Snrkickz

Chamber of Commerce number: 83173064

Customer Support: Support@snrkickz.com